Returns & Exchanges
We want you to be completely satisfied with your Anova precision cooking gear, which is why we offer a 100-day money-back guarantee on all products purchased directly from our store. If you are not happy with your purchase for any reason, you can return it for a full refund within the eligibility period.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process and receive a return authorization.
Pack Your Items
Carefully place the product in its original packaging, ensuring all accessories, manuals, and components are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Receive Your Refund
Once our warehouse receives and inspects your item, we will process your refund to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing